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Title: Human Error
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Manufacturer: Cambridge University Press
List Price: $41.99
Our Price: $33.15
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| Customer Reviews: |
| Human Error by Cambridge University Press Basic reading on the subject |
| For those who are interested in the study of humen error and confiability based on a cognitive approach, this is a basic reading! For those longing for a more comprehensive approach, it is only the first step. But it's worthwhile. |
| Human Error by Cambridge University Press Avoiding and Managing Errors |
This is a seminal work for anyone working in hazardous industries. I work in the aviation industry and I found this book to be so enlightening and useful. Whilst industry should always strive towards ensuring that errors do not occur in the first place, it will never be possible to eradicate them totally. Therefore all organisations should aim to `manage' errors. Professor Reason refers to the two components of error management namely error containment and error reduction.
To prevent errors from occurring, it is necessary to predict where they are most likely to occur and then to put in place preventative measures. Incident reporting schemes do this for the industry as a whole. Within an organisation, data on errors, incidents and accidents should be captured with a Safety Management System (SMS), which should provide mechanisms for identifying potential weak spots and error-prone activities or situations. Output from this should guide local training, company procedures, the introduction of new defences, or the modification of existing defences.
According to Reason, error management includes measure to reduce the error susceptibility of particular tasks or task elements; determine, assess and then remove error-producing factors within the workplace; identify organisational issues that generate error-producing factors within the individual, the team, the task or the workplace; improve error detection; increase the error tolerance of the workplace or system; make latent conditions more visible to those who operate and manage the system; improve the organisation's intrinsic resistance to human fallibility.
It is important that organisations balance profit and costs, and try to ensure that the defences which are put in place are the most cost-effective in terms of trapping errors and preventing catastrophic outcomes.
Reason teaches that error management seeks to prevent errors from occurring and eliminate or mitigate the bad effects of errors. One of the things likely to be most effective in preventing error is to make sure that people follow procedures. This can be effected by ensuring that the procedures are correct and usable, that the means of presentation of the information is user friendly and appropriate to the task and context, that employees are encouraged to follow procedures and not to cut corners.
This is a well written book that is a must read for anyone working in hazardous industries where safety is number one priority.
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| Human Error by Cambridge University Press Best the third time through |
| This book is a very complete and well done review of the history and mechanisms of human error. I can't think of a better reference book. It takes some work to extract the knowledge from the rather concentrated material, but it is well worth it. I generally like an easier, novel-type read, but there are plenty of other books on human factors that provide that. This one shines in the very systematic and complete treatment of the subject. And the bibliography is excellent, because it facilitates the easy branching out into all of his sources. Speaking of people mentioned, I knew I would like it when he spoke highly of Donald Norman. He also mentions Perrow's 'Normal Accidents', which is an excellent book. Also the quote from Ernst Mach can lead into a fascinating side trail of discovery on that man. But mainly his dedication of the book to Jens Rasmussen sent me off on a trail of his work, which is quite prolific. I think this is academia at its best - building on the work of predecessors to help further development of tools and understanding on how to solve practical, real world problems. |
| Human Error by Cambridge University Press Best Resource for Latent Human Errors |
| This book is a must have resource for the serious failure analyst. I am responsible for root cause analysis of events at a nuclear power station and we have this as required reading for our root cause analysts. Furthermore, my experience with other companies who specialize in failure analysis and nuclear industry oversight agencies indicates that the information presented in this book is widely used and respected. More than that - the information helps you to prevent events and solve recurring problems because you get to the latent organizational and human roots. My copy has gotten dog-eared and has all kinds of notes in the margins. It's absolutely indespensible as a resource for any organization where a strong safety culture (for your employees and your customers) is a necessary part of your business. |
| Human Error by Cambridge University Press Human Error - by James Reason |
| An excellent treatise on the subject of human error, written with a cognitive psychology approach. The treatment of the subject matter is more theoretical and less practice-oriented. The book begins with clear definitions, classifications and explanations on the different types of errors, quickly runs through the relevant literature and scientific studies and expands on the typology using Rasmussen's classification as a base. The author then goes on to describe his well-known Swiss Cheese model and provides an excellent overview of accident causation from a system-thinking perspective. He ends with a note on the methodological assessment of error risks which is perhaps more relevant to safety practitioners. The entire book is written in clear simple language that is easily understood, fascinating and intellectually stimulating, even to non-psychologists. |
| Human Error by Cambridge University Press Product Description |
| Modern technology has now reached a point where improved safety can only be achieved through a better understanding of human error mechanisms. In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliabiblity of hazardous technologies. Much of the theoretical structure is new and original, and of particular importance is the identification of cognitive processes common to a wide variety of error types. |
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