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Title: Be Quiet, Be Heard: The Paradox of Persuasion
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Manufacturer: Communication Solutions Pub
List Price: $18.95
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| Customer Reviews: |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub A must read for building trust through confilct |
| Susan and Peter Glaser have made a fabulous contribution to creating trusting relationships. They have an excellent ability to simplify a complex process of creating trusting relationships. And if you have not seen them speak, make sure to do so. The book is a must read and their workshops are a must as well. I highly recommend. |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub Comments |
| Despite the title, the book lays out fundamental principles of human interaction that draw from all areas of the field of communication. Crisp prose coupled with vivid examples that have the ring of realism. A useful book. |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub How to Communicate With Friend or Foe |
| Not only is the Glasers' book Be Quiet and Be Heard a book that will benefit all who use their proven successful communication methods - it's a great read. The language and style present their cogent ideas with examples, with clarity and with humor. I believe you'll enjoy reading this book while learning strategies that give you new skills in communicating with those you may consider friend or foe. It's a terrific book! |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub Excellent book on communication for the workplace. |
As a psychologist, I appreciate books that carefully translate research findings into practical advice. This book does this. Rather than claiming a "brand new never before seen magic solution" (be careful of those), the authors present an excellent systematic summary of what has been learned from decades of research on effective communication research. Although they present some of the research to help the reader understand, I recognized far more research findings that influence their advice than they bother to mention. They give some simple yet effective strategies for common communication problems such as "raising delicate issues", and "responding to criticism". Careful explanations are given for how to prepare for and respond to such situations. The authors avoid the common approach of authors of giving one "right" response to problems, and instead guide the reader to understand the purpose of each step they recommend, allowing the reader far more flexibility in implementing the ideas taught. This allows the reader to create their own style without having an overly rehearsed feel to it.
I've read many books on communication, and this is the best one I've found so far. The authors take care to clarify how various problems can arise, and offer useful advice for dealing with them. This book is far more complete than many "pop press" books on the topic, which are more about sounding fancy and fun to read than actually being useful. Nevertheless, this book is surprisingly easy to read. There is appropriate repetition, elaboration and suggestions for practice to actually help the interested reader learn the skills taught and understand why they are helpful. |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub Be Quiet, Be Heard: A must read for business students and professionals |
| Be Quiet, Be Heard is readable and provides a great framework for developing communication strategies on both a general and situation specific level. Since reading this book initially, I reference specific sections when I need to develop a communication strategy to address significant issues at work and at home. Be Quiet, Be Heard is a must read for any business student and professional. |
| Be Quiet, Be Heard: The Paradox of Persuasion by Communication Solutions Pub Product Description |
| Anyone can learn to communicate more effectively, whether within an organization or a family. Learn the secrets instinctively known to charismatic communicators and reap the rewards of increased influence and improved relationships. Under the wise guidance of Drs. Susan and Peter Glaser, readers are shown how to raise delicate issues, convince without being overbearing, and resolve conflict and criticism constructively. This ground-breaking work is drawn from decades of internationally acclaimed research, teaching, and consulting. The Glasers provide concrete methods, reliable models, flexible guidelines, and progressive steps, all easily adaptable to specific situations. Effective communication is vital--Be Quiet, Be Heard shows how simple and rewarding it is to learn. |
